The process

The latest and largest generation container ships is handled unhindered by us every day. Ships are unloaded and loaded by our automatic quay cranes, which are monitored and operated by our remote operators.

The internal container transport between the quay and the storage area is provided by our electrically driven, automatically controlled vehicles. From their storage the containers continue their journey to the hinterland via inland shipping, train or truck, for which a separate handling has been realized at our terminal that is independent from our deep sea operations. At RWG 65% of the hinterland containers continue their journey to the final destination via inland shipping and on trains instead of trucks, in order to minimize the impact on the environment.   

In order to guarantee the quality of our services, our information processes have been digitized to the extent possible. This includes the customs inspection of the containers, which is integrated in our terminal process. RWG provides all market parties an insight into real-time operational data, such as container status and container handling times at the terminal, via the portal and corresponding application RWGServices

Online pre-reporting via Portbase

To realize the most efficient logistics flow for all terminal users, we work together with Portbase, the Port Community System of the port of Rotterdam. At RWG, information always travels ahead of the container. Prior to their terminal visit carriers have to submit all relevant container information digitally via Portbase. These correct timely reports make the delivery and collection of containers easier than ever.